Step 1: The First contact

The first step is to contact our hospital through the Patient Questionnaire, and we will reply within 48 hours. You also have the possibility to contact us at 0034 966 87 87 87 or 087 0099 0974 where a Patient Asistant will help you.

Step 2: Formal consultation

In order to receive a quote we would like to have a conversation with you over the phone, skype or online chat. During this interaction you will be informed about your doctor’s experiences and qualifications, what complications might arise as a result of your treatment procedure and other questions relevant to your particular case. One of our doctor will ask you about your health, therefore date and time must be agreed upon prior to the consultation.

Step 3: Diagnosis

You will be asked to send us medical information regarding your health. For a plastic surgery photos and measurements will be required as well.  After receiving your medical information, having our first consultation and getting the doctor’s recommendation we will be able to give you a price quote.

Step 4: Booking your treatment

In order to make a reservation for your treatment we will ask you to sign a formal contract and to pay a non-refundable deposit a month prior to your treatment date.

*Fertility treatments require a 100% payment in advance.

We will provide you with a hotel accommodation, transfers and a list with all the important documents you will need.

Step 5: Prepare your medical documentation

You will be provided with a medical consent that should be signed 48 hours prior to the surgery. You will need to provide us with the original document upon arrival.

It is assumed that no acute illnesses has occurred in the period of at least 3 months or chronical disease prior to the planned plastic surgery (a viral illness, a cold etc.). If so, it is necessary to inform the doctor.

Step 6: Arrival & Procedure

An assistant from IMED Hospitales will be waiting for you at the airport, and will drive you to the hospital or the hotel. All surgeries usually take place in the morning the day after your arrival. You will be discharged as soon as possible, approximately after 48 hours, and finally transferred to the hotel for recuperation from specific surgeries. For other treatments you will be informed about your schedule during your first consultation.

Step 7: Post-operative consultation and Follow up

Post-operative consultations usually take place one day before your departure at our hospital. Arrangements for the transfer to the airport will be made.  One month later, a follow up consultation will be performed via skype and, in certain cases, an after-care can be conducted by your own health provider.